1xbwt Privacy Policy

This Privacy Policy ("Policy") applies between the organization operating the 1xbwt platform ("we", "us") and every registered member or visitor who uses our services ("you", "user"). By visiting or using the 1xbwt.lat website, you are considered to have voluntarily consented to the data collection and usage practices described in this Policy.

We respect the privacy of players in Bangladesh and use SSL encryption and modern security technology to protect your personal information. Please read this Policy carefully; if you have any questions, contact our support team.

When you create an account on 1xbwt and use our services, we may collect the following types of information:

1.1 Information You Provide Directly

• Full name, date of birth, and gender.
• Email address and contact details.
• Residential address and national ID or passport information (for identity verification).
• Financial information — details related to bKash, Nagad, Rocket, Upay, or bank accounts provided for the purpose of deposits and withdrawals.
• Any additional information you voluntarily provide during registration.

1.2 Automatically Collected Information

• IP address, device type, and operating system.
• Browser type and version.
• Time of site access, list of pages viewed, and click events.
• Usage data collected through cookies and similar tracking technologies.
• Transaction history and gaming activity logs.

1.3 Information Received from Third Parties

• Verified identity information from identity verification (KYC) service providers.
• Data received from fraud prevention and risk assessment partners.
• Self-exclusion information shared with responsible gaming support organizations (where applicable).

1xbwt uses your information only for the legitimate purposes listed below:

• Account Management: To handle registration, login, and account-related activities.
• Identity Verification (KYC): To confirm your age and identity in accordance with applicable regulations.
• Processing Financial Transactions: To complete deposits and withdrawals securely and to prevent fraud.
• Customer Support: To resolve your issues and answer your questions via 24/7 live chat.
• Platform Improvement: To improve the user experience and to add new games and services.
• Security and Fraud Prevention: To detect and prevent suspicious activity.
• Responsible Gaming: To identify excessive gaming patterns and provide the necessary support.
• Compliance with Applicable Laws: To comply with anti-money laundering and other regulations.

The 1xbwt.lat website uses cookies and similar technologies to operate smoothly.

3.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security; these cannot be disabled.
• Performance Cookies: Store user preferences and interaction data to improve site speed and usability.
• Analytics Cookies: Monitor user behavior to help improve the platform.

3.2 Cookie Controls

You have the right to accept or reject non-essential cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.

1xbwt never sells your personal information. Only necessary information may be shared with third parties in the following limited circumstances:

• Service Provider Partners: Identity verification, payment processing, and fraud prevention organizations that work with us under strict confidentiality agreements.
• Game Software Providers: Limited technical data may be shared with game providers to keep the gaming experience seamless.
• Legal Obligations: Information may be disclosed if we are required to comply with a court order, government investigation, or applicable law.
• Business Transfers: In the event of a merger or acquisition, you will be notified in advance and this Policy will remain in effect.

Your information will not be shared for any purpose other than those stated above without your explicit consent.

1xbwt has put multiple layers of security measures in place to protect your information:

• SSL/TLS Encryption: All data exchanged between the website and our servers is transmitted through encrypted channels.
• Database Encryption: Sensitive information stored in our databases is kept in encrypted form.
• Access Controls: Only authorized staff can access specific data, and a log is kept of every access.
• Regular Security Audits: Regular penetration testing and risk assessments are conducted by external security specialists.
• Two-Factor Authentication (2FA): 2FA is available as an additional layer of security for your account.
• Secure Payment Channels: All financial transactions through bKash, Nagad, Rocket, Upay, and bank transfers are processed through secure channels.

Even so, no method on the internet is 100% secure. While we take every precaution, if an unauthorized access incident occurs we will notify you promptly in accordance with applicable law.

We retain your information only for as long as it is needed. Specific periods are given below:

• Active Accounts: All information is retained for as long as the account remains active.
• After Account Closure: Core transaction and identity records are retained for the period required by applicable laws and regulations (generally 5 to 7 years).
• Marketing Data: Information used for marketing communications is deleted immediately after you withdraw your consent.
• Log Files: Technical log files are generally deleted automatically within 12 months.

After the specified period, information is securely deleted or anonymized so that your identity can no longer be identified.

As a user of 1xbwt, you have the following rights over your personal information:

• Right of Access: The right to request details of what information we hold about you.
• Right to Rectification: The right to request correction or updating of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (excluding matters subject to legal obligations).
• Right to Restrict Processing: The right to request that use of your information be limited for specific purposes.
• Right to Data Portability: The right to receive your data in a structured, readable format.
• Right to Object: The right to object to the use of your information for specific purposes.
• Right to Withdraw Consent: The right to withdraw consent given for marketing communications at any time.

To exercise any of the above rights, please contact our support team. We will respond to your request within the timeframe set by applicable regulations.

1xbwt is an adults-only platform. This service is for persons aged 21 and over only. We do not knowingly collect personal information from minors. An age verification process is followed at the time of registration. If we become aware that we hold information belonging to a minor, we will immediately close the relevant account and delete that information.

If a parent or guardian believes their child has registered on our platform, please contact us without delay.

Our servers and service provider partners may be located in various countries. If your information is transferred to another country, the data protection laws of that country may differ from those of Bangladesh.

However, we ensure that in any such transfer:

• Appropriate agreements with the data controller remain in force.
• The recipient party is bound to provide a level of protection equivalent to this Privacy Policy.
• The volume of data transferred is limited to the minimum necessary for the provision of services.

This Privacy Policy may be updated from time to time to keep pace with changes in technology, law, or our services. For significant changes, we will:

• Update the "Last Updated" date at the top of this page.
• Send a notification to your registered email address.
• Display an introductory message when you log in to the platform.

Continued use of the platform after any changes will be considered as your consent to the updated Policy. We therefore recommend that you revisit this page periodically.

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact our data protection team:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We will do our best to respond as quickly as possible after receiving your message, generally within business days.

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant authority.